1 Agreement, quotation and confirmation
1.1 These General Terms and Conditions apply, to the exclusion of any purchase or other conditions of the Client, to the conclusion, content and performance of all agreements concluded between the Client and the Contractor.
1.2 Quotes are without obligation and are valid for two months. Prices may be changed as a result of unforeseen changes in the work. Prices are exclusive of VAT and other government levies. The rates and offers quoted do not apply automatically to future assignments.
1.3 Commissions must be confirmed by the client in writing. If the client fails to do so but consents to the contractor commencing the work commissioned, the terms of the offer will be deemed to have been agreed. Any subsequent oral agreements and stipulations will not be binding on the contractor unless he has confirmed them in writing.
1.4 If the client wishes to commission identical work to a party other than the contractor or has already commissioned the work to another party, it must inform the contractor accordingly, stating the names of those other parties.
1.5 Signed quotations containing the proposed rate and prices from Waldbach are valid for 3 months. Rates of external parties in the quotation such as; text writers, photographers or printing are at all times subject to change. Waldbach has no control over external price changes. For this reason, no rights can be derived from these. The order and work in the offer must be started within a period of 3 months. This period begins with the delivery of the material with which Waldbach can start the assignment and the work. If the work only starts after 3 months – e.g. due to late delivery of materials – Waldbach is entitled to make any price or rate changes.
2 Execution of the Agreement
2.1 The contractor shall make every effort to execute the assignment with due care and independence, to represent the client’s interests to the best of his ability and to strive for a result that is useful to the client. To the extent necessary the contractor will keep the client informed of the progress of the work.
2.2 The client must do whatever may reasonably be necessary or desirable to enable the contractor to deliver punctually and properly, in particular by supplying (or causing the supply of) complete, sound and clear data or materials in good time.
2.3 Any deadline stipulated by the contractor for completion of the design is an approximation only, unless the nature or content of the agreement dictates otherwise. If the specified deadline is exceeded, the client must give the contractor written notice of default.
2.4 Unless otherwise agreed, the performance of tests, the application for permits and the assessment whether the client’s instructions comply with statutory or quality standards do not fall within the scope of the work commissioned to the contractor.
2.5 Prior to production, reproduction or publication, the parties must give each other the opportunity to inspect and approve the final models, prototypes or proofs of the design. If the contractor is to give orders or instructions to production companies or other third parties, whether or not in the client’s name, the client must confirm his aforementioned approval in writing at the contractor’s request.
2.6 Any complaints must be communicated to the contractor in writing at the earliest possible time but not later than within ten business days after completion of the work commissioned, failing which the client will be deemed to have accepted the work commissioned in its entirety.
3 Engagement of third parties
3.1 Unless otherwise agreed, instructions to third parties to be given in the context of executing the design will be given by or on behalf of the client. At the client’s request the contractor may act as an agent for the client’s account and risk. The parties may agree on a fee for such services.
3.2 If the contractor provides an estimate of third-party costs at the client’s request, such estimate will be an approximation only. If required, the contractor may seek quotations from third parties on the client’s behalf.
3.3 If, in the performance of the work commissioned, the contractor procures goods or services from third parties at his own expense and risk pursuant to an express agreement, and such goods or services are then supplied to the client, the provisions of the supplier’s general terms and conditions relating to the quality, quantity, properties and delivery of such goods or services will also apply to the client.
4 Intellectual property and property rights
4.1 Unless otherwise agreed, all intellectual property rights arising under the work commissioned, including patents, design rights and copyrights, will accrue to the contractor. If any of such rights can be acquired only by registration, the contractor will have the sole and exclusive power to effect such registration.
4.2 Unless otherwise agreed, the work commissioned does not include conducting searches for the existence of rights, including patents, trademark rights, drawing or design rights, copyrights or portrait rights of third parties. The same applies to any investigation into the possibility of such forms of protection for the client.
4.3 Unless the work is not suitable for that purpose, the contractor will at all times be entitled to imprint his/her name on or in or to remove it from the work (or to have his/her name imprinted on or in or removed from the work), and the client will not be permitted to publish or reproduce the work without identifying the contractor by name without prior authorization.
4.4 Unless otherwise agreed, all design drawings, illustrations, prototypes, scale models, templates, drafts, design sketches, films and other materials or (electronic) data files made by the contractor in the course of executing the design will remain the contractor’s property, irrespective of whether they were made available to the client or to third parties.
4.5 After completion of the work commissioned, neither the client nor the contractor will have any obligation to retain any of the materials and data used.
5 Use and licence
5.1 Once the client has fulfilled all his obligations under the agreement with the contractor, he will acquire an exclusive licence to use the design solely for purposes of publication and reproduction as such purposes were agreed when the work was commissioned.
If no such use has been agreed, the licence will be limited to that use of the design on which firm intentions existed on the date when the work was commissioned. Such intentions must have been verifiably stated to the contractor prior to the conclusion of the agreement.
5.2 Without prior written approval from the contractor, the client will not be entitled to any use of the design that is broader or different from the use agreed. In the event of broader or different use on which no agreement was reached, including any amendment, mutilation or infringement on the provisional or final design, the contractor will be entitled to compensation due to infringement of his/her rights of at least three times the agreed fee, or a fee that is reasonably and fairly proportional to the infringement committed, without prejudice to the contractor’s right to claim reimbursement of the loss actually incurred.
5.3 The client will not (or no longer) be permitted to use the results made available and any licence granted to the client in the context of the work commissioned will lapse:
a. from the moment that the client fails to fulfil his payment or other obligations under the agreement or to do so in full, or is otherwise in default, unless the default is insignificant by reference to the overall scope of the work; b. if the work commissioned is terminated early for any reason whatsoever, unless the consequences are contrary to the principles of reasonableness and fairness.
5.4 With due observance of the client’s interests, the contractor will be free to use the design for his own publicity or promotional purposes.
6 Fees and expenses
6.1 In addition to the agreed fee, any costs incurred by the contractor in the performance of the work commissioned will also be eligible for reimbursement.
6.2 If the contractor is required to perform more or other work due to late delivery or nondelivery of complete, sound and clear data and/or materials, or any change or error in instructions or briefings, such additional work will be charged separately on the basis of the contractor’s usual fees.
6.3 If the fee is in any way contingent on facts or circumstances to be proven by the client’s records, the contractor will have the right, upon being notified by the client, to have the client’s records audited by an accountant of the contractor’s choice. If the results of the accountant’s audit differ more than 2% or € 100 from the client’s statement and settlement, the costs of the audit will be for the client’s account.
7.1 Payments must be made within 14 days of the invoice date. If the contractor has not received payment, or payment in full, by the end of that period, the employer will be in default and will owe interest at the statutory rate. All costs incurred by the Translator in connection with overdue payments, such as costs of litigation and judicial and extrajudicial costs, including the cost of legal assistance, bailiffs and debt collection agencies, will be borne by the Client. The extrajudicial costs will be set at at least 10% of the invoice amount, with a minimum of EUR 150 exclusive of VAT.
7.2 The contractor will have the right to invoice the client at monthly intervals for work performed and costs incurred in the performance of the work commissioned.
7.3 The client will pay the amounts due to the contractor without any reduction or set-off, save for settlement against adjustable advance payments relating to the agreement which the client may have made to the contractor. The Client will not be entitled to suspend payment of invoices for work already performed.
8 Notice of termination and dissolution of the agreement
8.1 If the client gives notice of termination of an agreement, he must pay, in addition to damages, the contractor’s fee and the costs incurred in connection with the work performed until that date.
8.2 If the agreement is terminated by the contractor on the grounds of breach by the client in the performance of the agreement, the client will be required to pay, in addition to damages, the contractor’s fee and the costs incurred in connection with the work performed until that date. In this context any conduct by the client on the grounds of which the contractor cannot reasonably be required to complete the work commissioned will also be regarded as breach.
8.3 The damages referred to in the preceding two paragraphs of this Article will comprise at least the costs arising from obligations undertaken by the contractor in his own name with third parties for the performance of the work commissioned, as well as at least 30% of the balance of the fee that the client would owe the contractor if the work commissioned were fully completed.
8.4 Both the contractor and the client will have the right to terminate the agreement in whole or in part with immediate effect if the other party is declared bankrupt or is granted a suspension of payments (whether or not provisional). If the client is declared bankrupt, the contractor will have the right to terminate the right of use granted, unless the consequences would be contrary to the principles of reasonableness and fairness.
8.5 In the event of termination by the client on the grounds of breach in the performance of the contractor’s obligations, the performance already delivered and the related payment obligation will not be subject to cancellation, unless the client provides evidence that the contractor is in default of that performance. Amounts that the contractor has invoiced before the dissolution for work performed or delivered properly under the agreement will remain payable in full with due observance of the previous sentence and will fall due immediately upon termination.
8.6 If the Contractor’s work consists of recurrently performing work of a similar nature, the agreement in question will be valid for an indefinite period of time, unless otherwise agreed in writing. This agreement may be terminated only by giving written notice, observing a reasonable period of notice of at least three months.
9 Warranties and indemnities
9.1 The contractor warrants that the design supplied to the client has been made by him or her or on his or her behalf and, if the design is protected by copyright, that the contractor is the author within the meaning of the Auteurswet (Dutch Copyright Act) and as copyright owner has the power of disposition of the work.
9.2 The client indemnifies the contractor or persons engaged by the contractor in the performance of the work commissioned against any third-party claim or action arising from the application or use of the results of the work commissioned.
9.3 The client indemnifies the contractor against any claim or action relating to intellectual property rights in materials or information supplied by the client and used in the performance of the work commissioned.
10.1 The contractor will not be liable for any of the following
a. errors or defects in materials supplied by the client; b. misunderstandings, errors or defects in the performance of the agreement if such misunderstandings, errors or defects are caused by acts of the client, such as late delivery or nondelivery of complete, sound and clear data and/or materials
c. errors or shortcomings by third parties engaged by or on behalf of the client; d. errors in offers made by suppliers, or failure to comply with their price quotations
e. errors or defects in the design or text/data if the client has approved the work in accordance with the provisions of Article 2.5 or has had the opportunity to inspect it and has declined to do so; or f. errors or defects in the design or text/data if the client has not had a particular model or prototype prepared or a particular test performed and the errors would have been apparent in such model, prototype or test.
10.2 The contractor will be liable only for direct damage attributable to him. Direct damage will include only
a. reasonable costs to assess the cause and extent of the damage,
to the extent that such determination relates to damage within the meaning of these general conditions; b. any reasonable costs necessarily incurred to have the contractor’s defective performance conform to the agreement
c. reasonable costs incurred to prevent or limit the damage, to the extent that the client demonstrates that those costs led to a limitation of the direct damage referred to in these general conditions. The Contractor will not be liable for any losses other than those referred to above, such as indirect losses, including consequential losses, loss of profits, damaged or lost data or materials, or losses due to business interruption.
10.3 Save in the event of intent or wilful recklessness by the contractor or the contractor’s management – therefore except for persons under their control – the contractor’s liability for damage or loss arising from an agreement or any wrongful act committed against the client will be limited to the amount invoiced for the part of the work performed, less the costs incurred by the contractor in the engagement of third parties, on the understanding that that amount will not exceed EUR 45,000 and will in any event be limited to the amount invoiced for the part of the work performed. 10.3 Any and all liability of the contractor will be limited to the amount paid by the insurer to the contractor in the case in question.
10.4 All liability will lapse one year from the date of completion of the work commissioned.
10.5 The client will be required, if reasonably possible, to retain copies of materials and data supplied by him until the work commissioned has been completed. If the client fails to do so, the contractor cannot be held liable for any damage that would not have occurred if such copies had existed.
11 Other Provisions
11.1 The client is not permitted to transfer to third parties any of the rights ensuing from an agreement concluded with the contractor other than by transferring its entire business.
11.2 The parties must treat as confidential all facts and circumstances that come to their knowledge in the context of the work commissioned. The same duty of confidentiality in respect of such facts and circumstances must be imposed on any third parties engaged in the performance of the work commissioned.
11.3 The headings in these General Terms and Conditions serve only to promote readability and do not form part of these Terms and Conditions.
11.4 The agreement between the contractor and the client is governed by Dutch law. The court that has the power to hear and decide any dispute between the contractor and the customer will be the court having jurisdiction in the district where the contractor has his registered office or the court having jurisdiction according to the law, at the contractor’s discretion.
June 2022 Middelburg